Your personal data belongs to you. This policy explains exactly what jililive collects, why we collect it, how we protect it, and what rights you have over it. No jargon, no hidden clauses.
These aren't just words on a page — they're the standards we hold ourselves to every day.
jililive only collects the data that is genuinely needed to run your account, process payments, and keep the platform secure. We do not collect data for the sake of it, and we never will.
All personal data stored by jililive is encrypted at rest and in transit. Access to your data is restricted to authorised personnel only, and all access is logged and audited regularly.
jililive will never sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used only to provide and improve the jililive service.
Every time jililive processes your data, there is a clear and lawful reason for it. This policy tells you exactly what those reasons are. If anything changes, we will notify you before the change takes effect.
You have the right to access, correct, and delete your personal data at any time. jililive provides straightforward ways to exercise these rights — no lengthy forms or waiting periods.
jililive does not hold your data longer than necessary. Retention periods are defined for each data category and are reviewed regularly. When data is no longer needed, it is securely deleted.
Your privacy matters to us. This Privacy Policy applies to all users of the jililive platform at jililive.today. By registering or using the platform, you confirm that you have read and understood how jililive handles your personal data.
jililive ("we", "us", "the platform") is committed to protecting the privacy of every player who uses our service. This Privacy Policy explains what personal data jililive collects, why we collect it, how we use and protect it, and what rights you have as a user.
This policy applies to all personal data collected through the jililive website at jililive.today, the jililive mobile application, and any communications between you and the jililive support team. It covers data collected during registration, during gameplay, during payment processing, and during any interaction with jililive's customer support channels.
jililive takes its data protection responsibilities seriously. We do not collect data we do not need, we do not hold data longer than necessary, and we do not share data with parties who have no legitimate reason to receive it. If you have any questions about this policy or how your data is handled, contact the support team at [email protected].
jililive collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and from third-party payment processors when you make a deposit or withdrawal. The categories of data we collect are set out below.
| Data Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, support interactions |
| Financial Data | bKash/Nagad/Rocket account reference, transaction history | Payment processor, deposit/withdrawal records |
| Technical Data | IP address, device type, browser, operating system | Automatically via platform logs |
| Usage Data | Games played, session duration, bet history, login times | Automatically via platform activity logs |
| Communications Data | Support chat transcripts, email correspondence | Support interactions |
jililive does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data. We do not collect full payment card numbers — all financial transactions are handled through local mobile payment processors.
jililive uses your personal data only for the purposes described in this policy. We do not use your data for purposes that are incompatible with the reasons it was originally collected. The main purposes for which jililive processes personal data are:
jililive will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without first giving you the opportunity to request human review of that decision.
Every time jililive processes your personal data, we do so on one of the following legal grounds:
Where jililive processes your data based on consent, you can withdraw that consent at any time by contacting support or updating your account preferences. Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal.
jililive uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can improve it. A cookie is a small text file stored on your device when you visit a website.
The types of cookies jililive uses are:
You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent the jililive platform from functioning correctly. For detailed instructions, refer to your browser's help documentation.
jililive retains personal data only for as long as it is needed for the purpose it was collected, or as required by law. The retention periods for the main categories of data are:
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you. jililive reviews its data retention practices annually to ensure they remain appropriate and proportionate.
jililive takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:
Despite these measures, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your account has been compromised, contact the jililive support team immediately at [email protected].
In the unlikely event of a data breach that poses a risk to your rights and freedoms, jililive will notify affected users promptly and take immediate steps to contain the breach, assess its impact, and prevent recurrence.
As a jililive user, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team at [email protected]. jililive will respond to all valid requests within 30 days.
These rights are yours. jililive makes it straightforward to exercise all of them.
Request a copy of all personal data jililive holds about you. We will provide this within 30 days at no charge.
Ask us to correct any inaccurate or incomplete personal data we hold about you. Updates are applied promptly.
Request deletion of your personal data where there is no longer a lawful reason for us to hold it.
Ask jililive to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service.
Object to processing based on legitimate interests, including direct marketing. We will stop processing immediately upon a valid objection.
jililive is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the registration process, and jililive may request additional documentation to confirm a player's age at any time.
If jililive discovers that personal data has been collected from a minor, that data will be deleted immediately, the associated account will be closed, and any deposited funds will be returned to the original payment source. No winnings generated on a minor's account will be paid out under any circumstances.
If you believe a minor is using the jililive platform, please contact the support team immediately at [email protected]. jililive takes all such reports seriously and will investigate promptly.
jililive reviews this Privacy Policy regularly and may update it from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered users via the email address on their account and display a prominent notice on the platform.
The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this policy periodically. Continued use of the jililive platform after a policy update constitutes acceptance of the revised policy.
If you disagree with any changes to this policy, you should stop using the platform and contact support to close your account. Your remaining balance will be returned to your registered payment method after verification.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way jililive handles your personal data, please get in touch. The support team is available 24 hours a day, 7 days a week.
Send your privacy-related enquiries to [email protected]. All privacy requests are handled by a dedicated team member and responded to within 2 business days.
For urgent privacy concerns, use the live chat feature available in your jililive account dashboard. This is the fastest way to reach the team for time-sensitive data requests.
For more information about your rights and how to exercise them, you may also refer to the Terms and Conditions and Responsible Gaming pages.